Here's what our customers have to say
Ben from NewGen Solar answered all my questions concerning my needs for a hot water system. The experience of purchasing and installation was trouble free. The standard of installation was excellent.Ken Ballingall, Phillip Island, Victoria
Friendly & Professional
Ben from NewGen Solar was very helpful in choosing an appropriate system. He kept me up to date during the supply and install and the installers did a very neat, clean, friendly and professional job.Richard Gay, Mt Eliza, Victoria
Professional Approach & Great Customer Service
We would like to take the opportunity to thank you and your team for their professional approach and great customer service.
Out of the 3 companies we short listed you were the only one who came to our home to go through the options and make recommendations about a suitable system.
We are very happy with our PV and SHW systems. 3 of our ‘kids’ have returned home since we completed the reno so the HWS and electricity are being given a good work out – my ambition is to teach them something about sustainability!David, Camberwell
Ben at NewGen Solar provided a creative solution to our unique hot water needs, which other suppliers couldn’t match. Delivery and installation of our system was completed without a hitch and the standard of workmanship was excellent.Dale Lapthorne, Eden Park, Victoria
Our hot water service needed replacing and we were interested in either a heat pump unit or solar hot water. We spoke to Ben at NewGen Solar who was able to offer both types of systems and we decided to install the Sanden heat pump. I can highly recommend Ben's services. He has excellent product knowledge and did a great job coordinating our installation.
The tradesmen were prompt, reliable and the installation is of high quality. The heat pump works exceptionally well and is highly energy efficient.Liz, Dromana, Mornington Peninsula
We are very pleased with your prompt response to our request and to the advice you gave us on the best way to reduce our hot water bills. We are also happy with the installation of the heat pump you recommended.
James from Coastline Heating and Cooling was on time and the physical installation is neat and well done. It is early days but we can already notice a big reduction in energy use for heating water.Peter & Marion, Shoreham, Mornington Peninsula
Professional & Efficient
Everything from quote to installation has been handled professionally and in a very efficient manner. We will certainly recommend the product and your services. Job well done.Cvetka & Borut, Aspendale Gardens, Victoria
Quick Supply & Installation
We are delighted with our decision to go with NewGen Solar for the purchase of our new heat pump hot water system. Ben provided clear and concise explanations of our hot water options and came up with a solution that perfectly meets our needs.
The supply and installation of the system was quick and efficient and Ben kept us informed throughout the whole process. Thanks Ben (and James from Coastline Heating and Cooling) for the excellent service you’ve provided. I’d thoroughly recommend NewGen Solar to anyone looking for a cost-effective hot water system.John, Flinders, Victoria
Fast Delivery & Excellent Service
Thank you for the fast delivery and excellent service – called on Tuesday, system arrived on Thursday. That you could process the rebates as a discount for us was also a big factor in choosing NewGen Solar. Very helpful with advice and easy to deal with. I am pleased to recommend you to others. Thanks Ben!Tracy, Warragul, Victoria
Extremely Helpful & Attentive
Ben has been extremely helpful and attentive and he has responded honestly to all our questions. It is clear he has a strong commitment to this product and that he is prepared to stand by it. I feel confident that he will respond positively to any concerns we might have in the future.David, Merricks North, Victoria