Hot Water Heat Pump Rebates
Up to three programs can cut the cost of a new hot water heat pump — federal STCs, Victorian Energy Upgrades (VEECs) and the Solar Victoria rebate. We work out exactly which ones apply at your place, do the heavy lifting on the paperwork, and build the discounts straight into your quote.
Solar Victoria Approved Retailer · NETCC Approved Seller · VEU/VEEC installer
Three scenarios cover almost everyone
Rebates sound complicated. At your place it comes down to one question: what's happening with your current hot water?
Building a new home?
Major renovations count here too. One rebate applies: federal STCs — typically around $580 off as a point-of-sale discount.
No application process. It's simply built into your quote.
Replacing gas, electric — or aging solar?
The most common jobs we do. Replacing gas or electric, STCs and VEECs stack — together typically just over $1,000 off at point of sale. Swapping out aging solar? STCs always apply — VEECs too when the solar side has effectively stopped doing its share.
No application to chase: digital signatures on installation day and it's done.
Eligible for Solar Victoria too?
Some owner-occupiers can add the means-tested Solar Victoria rebate on top: $1,000 — or $1,400 when the system carries an Australian-made tank, such as the Panasonic CO₂.
There's a real application for this one. We kick it off and steer it through — you'll just verify your ID and income when Solar Victoria emails you.
⚡ Out of hot water right now? Rebates still apply on emergency replacements — we fast-track those.
Typical figures on current systems, as a guide — your quote shows the exact amounts for the model you choose, each rebate as its own line item.
Check what applies to you in 30 seconds
A few quick questions — no personal details, nothing stored. Just which rebates apply at your place and roughly what they're worth.
A guide only, based on current program rules (July 2026). We confirm everything — in writing — before you commit to anything.
The three programs, properly explained
Small-scale Technology Certificates (STCs)
The federal renewable-energy scheme. Every eligible heat pump we install earns certificates, which we trade on your behalf and pass through as an up-front discount — typically around $580 on current systems.
- Applies to nearly every installation, new builds included
- No application — a signature assigns the certificates to us
- The scheme steps down each January until 2030, so the discount shrinks a little every year
Victorian Energy Upgrades (VEECs)
Victoria's energy-efficiency program — strongest when replacing an existing gas or electric system in a home or building at least two years old. Official figures: up to $630 replacing electric, up to $560 replacing gas. Certificate values move with the market; your quote locks in the real number.
- Rental properties and businesses can claim too
- Point-of-sale discount — digital signatures on install day
- Claimed through our accredited process; nothing for you to lodge
- Solar hot water with a failed pre-heat typically claims too — it's effectively running as gas or electric
Solar Victoria hot water rebate
The Solar Homes rebate — up to $1,000, or up to $1,400 for systems on the locally-made register. Application-based: we lodge your quote in the Solar Victoria portal, Solar Victoria emails you to verify ID and income online, and we manage the rest through to approval. The eligibility snapshot:
- You own and live in the home
- Combined taxable income of all owners under $150,000 (new threshold from 1 July 2026)
- Property valued under $3 million
- Existing system at least 3 years old
- First hot water (or battery) rebate at the address
The $1,400 tier: Australian-made tanks
Systems pairing a world-class heat pump with an Australian-made tank sit on Solar Victoria's locally-made register — lifting the rebate from $1,000 to $1,400 for eligible households. The Panasonic CO₂ is the flagship example: Japanese-made heat pump, Australian-made tank. Ask us which systems currently qualify — the register changes, and we track it.
Rebates handled end-to-end
One of Victoria's most experienced teams at managing hot water rebates — every program, every form, since 2012.
Tell us about your place
Sixty seconds on the phone, or the quote form. What's there now, what suits your household — and roughly where things sit if Solar Victoria might apply.
We confirm before you commit
You'll know exactly which rebates apply — and what they're worth — before you say yes to anything. No surprises later.
Your quote shows every discount
Each rebate as its own line item, already deducted. What you see is what you pay.
Install day wraps it up
Digital signatures on the day cover the point-of-sale rebates — we prepare everything, you sign on the spot. (If Solar Victoria applies, that approval was locked in before we booked the install.)
Builders, plumbers and facility managers
Builders & plumbers
New builds carry STCs only — we quote rebate-correct systems, handle certificate assignment on supply-only jobs, and hold real Melbourne stock across the brands. Call 1300 878 888 for trade pricing.
Trade & Builders →Commercial buildings
VEU incentives extend to commercial hot water — often substantial on gas changeovers — and we manage the certificates end-to-end there too.
Commercial hot water heat pumps →Hot water rebate FAQs
Do I have to fill in forms or lodge anything?
Almost none. The point-of-sale rebates (STCs and VEECs) come down to digital signatures on installation day — we prepare it all. The Solar Victoria rebate has one part only you can do: once we lodge your details, Solar Victoria emails you a link to verify your ID and confirm your income online. It takes a few minutes, we guide you through it, and we handle everything else.
What changed on 1 July 2026?
The income cap for the Solar Victoria hot water rebate dropped from $210,000 to $150,000 (combined taxable income of all owners). Rebate amounts didn't change. The full detail is in our article: heat pump rebate changes from 1 July 2026.
Can the rebates be combined?
Yes — when you're eligible. Replacing an existing system, STCs and VEECs stack at point of sale; eligible owner-occupiers add the Solar Victoria rebate on top of that. Your quote always shows each rebate as a separate line item, so you can see exactly what's doing the work.
I'm not eligible for Solar Victoria — is a heat pump still worth it?
For most households, yes. The point-of-sale discounts apply regardless of income, and the running-cost saving is permanent — a heat pump uses a fraction of the energy of the system it replaces. Plenty of our customers aren't Solar Victoria eligible, and it rarely changes the decision.
Do rebates apply to new builds?
STCs do — typically around $580 as a point-of-sale discount. VEU and Solar Victoria are for existing buildings and replacements only.
What about rental properties?
VEU discounts apply to rental and business properties — there's no income test — and STCs apply as always. The Solar Victoria hot water rebate itself is for owner-occupiers.
Can I swap an aging solar hot water system for a heat pump?
Yes — solar-to-heat-pump changeovers have become a regular job for us. STCs always apply, and eligible owner-occupiers can add the Solar Victoria rebate. VEECs hinge on one thing: if the solar pre-heat has effectively stopped working and the booster is doing all the work — running as a plain gas or electric system — the changeover typically claims VEECs like any other replacement. We confirm which side of the line you're on before you commit.
Why "typically"? Why not exact amounts?
Certificate values move with the market, and the federal scheme steps down every January. The figures on this page are typical current values as at July 2026 — your quote locks in the exact numbers for your system, in writing.
Which systems qualify?
Every system we install qualifies where the program applies — across Panasonic, Sanden, Reclaim, Aquatech, Stiebel Eltron, Wilson and the other leading brands we can access. For the higher $1,400 locally-made tier, ask us which systems are currently on the register — such as the Panasonic CO₂ with its Australian-made tank.