Reclaim CO₂ & All-In-One
Hot Water Heat Pumps

Yes. The Reclaim CO₂ Wi-Fi heat pump delivers hot water at 63°C without any electric element backup, even at outdoor temperatures of −10°C — far colder than Melbourne's coldest mornings. CO₂ refrigerant is the best-performing refrigerant in cold climates, which is why these systems are also used in alpine regions.

The CO₂ Wi-Fi is Reclaim's flagship split system: a separate heat pump paired with your choice of Australian-made tank (250–400 L), with a C.O.P. of 6.02 and a 10-year parts and labour warranty on the heat pump and controller. The Eco R290 is an Australian-made all-in-one — tank and heat pump in a single unit, in 200 L and 300 L sizes, with a 8-year parts and labour warranty at a lower price. Both run on natural refrigerants and both qualify for rebates.

Choose the CO₂ Wi-Fi split for maximum efficiency, the biggest households, tank choice and the 10-year warranty. Choose the Eco R290 all-in-one for a simpler installation, a tighter budget, or where a single compact unit suits the site. NewGen sizes the right system for your household as part of a free quote — call 1300 878 888.

NewGen Solar & Heat Pumps is an authorised Reclaim Energy dealer, supplying and installing the full Reclaim range across Melbourne and Victoria. Our accredited plumbers and electricians have installed thousands of hot water heat pumps since 2012, and we handle all applicable rebates, typically as an upfront point-of-sale discount.

Installations are almost always completed in a single day, with hot water restored the same day. The Eco R290 all-in-one is particularly quick thanks to its plug-in design; the CO₂ Wi-Fi split gives flexible placement options for the heat pump and tank.

There are three rebate incentives that reduce the cost of a Reclaim heat pump. For new homes, federal Small-scale Technology Certificates (STCs) apply. For existing homes, STCs apply plus VEECs through Victorian Energy Upgrades (VEU), and some households also qualify for the Solar Homes hot water rebate — where Australian-made Reclaim systems attract the locally made incentive of up to $1,400 rather than the standard $1,000. NewGen confirms your eligibility and handles the paperwork.

The installed price depends on the system (CO₂ Wi-Fi split or Eco R290 all-in-one), tank size and your site, with rebates reducing the final cost for eligible households. The Eco R290 all-in-one is the more affordable entry to the Reclaim range. Call 1300 878 888 for a free fixed quote including all applicable rebates.

The CO₂ Wi-Fi system carries a 10-year parts and labour warranty on both the heat pump and the Wi-Fi controller. Stainless steel tanks carry a 15-year parts warranty and glass-lined tanks 10 years (both with 5 years labour). The Eco R290 all-in-one carries an 8-year parts and labour warranty.

Yes — the CO₂ Wi-Fi heat pump operates at just 37 dB(A), about the level of a quiet library. Customers routinely install them outside bedrooms without any noise issues.

Yes. The Wi-Fi controller includes a daytime solar window mode and a One-Shot Boost that can be triggered by a dry-contact signal from your PV inverter, smart switch or home management system, so the heat pump soaks up excess solar generation. The Eco R290 offers PV optimisation through the Smart Life app.

REHP-CO2-315SST is a complete Reclaim CO₂ Wi-Fi hot water system: the CO₂ heat pump (EHPE-4550P-A) paired with the 315 litre stainless steel tank. The capacity and tank code make up the second half — SST is stainless steel tall, SSQ stainless squat, GL glass-lined.

Yes. While NewGen installs Reclaim systems for homeowners across Melbourne and Victoria, we also sell the range on a supply-only basis — typically to builders and plumbers managing their own installations. Call 1300 878 888 for supply-only pricing and availability.